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About us

An AI engineering firm run by people who still build the systems.

Concept Box Technology was founded in 2015 and has spent the decade since delivering applied AI across logistics, healthcare, shipping, retail and manufacturing — from classical computer vision through to multi-agent generative systems.

10+
Years building applied AI
From classical ML and computer vision through to agentic systems.
6
Regulated & heavy industries
Healthcare, life sciences, logistics, shipping, manufacturing, retail.
94%
Detection accuracy in production
YOLOv8 freight monitoring across US highway camera networks.
60%
Manual screening removed
AI hiring pipeline with voice interviews and semantic ranking.

Where we came from

Ten years, three eras of AI, one team.

We did not arrive with the generative wave. We were building production ML before it, which is why our agentic work is engineered rather than assembled.

Foundations

Classical ML and computer vision

The firm started in applied machine learning and vision — detection and counting on live highway camera feeds, satellite monitoring of industrial sites, and the data engineering underneath both. Work where accuracy is measured, not claimed.

Expansion

Data platforms and decision support

Warehouse engineering, executive dashboards and BI delivery for operational businesses — the layer that makes everything downstream trustworthy.

Today

Generative, agentic and regulated AI

Multi-agent systems on AWS Bedrock, retrieval-grounded regulatory drafting, natural-language analytics over enterprise warehouses, and the advisory work that decides how enterprises adopt all of it safely.

How we think

Six positions we hold, including the unprofitable ones.

01

The architecture matters more than the model

Models change every few months. Retrieval quality, evaluation discipline, data boundaries and cost control are what determine whether a system still works a year from now. We spend our time there.

02

A demo is not a system

Anything looks impressive on five hand-picked examples. We build against golden datasets, measure regression, and instrument production — because the failure modes only show up at volume.

03

We will tell you when not to use AI

Some workflows want a rules engine, a better form, or a fixed process. Recommending that costs us revenue and earns us the next three projects.

04

Domain depth beats generic capability

Knowing what a clinical study report contains, or why a container yard looks different month to month, is the part that cannot be prompted. We go deep in a few industries rather than shallow in all of them.

05

Your data stays yours

Zero-retention endpoints, no-training terms, redaction at the boundary and audit trails you can show a regulator. Designed in from the first architecture session.

06

Build so we can leave

Documentation, evaluation harnesses and training are part of delivery. The goal is a system your team owns — not a dependency on ours.

Recognition

Independently validated, not self-declared.

Semifinalist — NOVA AWS Challenge

AutoAdvisor multi-agent system

Nominee — Detroit Innovation Competition

AutoAdvisor multi-agent system

Listed on the Deloitte Marketplace

Validated enterprise readiness

Full detail on each of these sits in the case studies.

Available for new engagements

Talk to the people who would do the work.

No account managers between you and the engineers. The first call is with the people who would architect and build your system.